Privacy & legal notice

Who we are

This website is published by ONG Actions Mère et Enfant (AME), a non-governmental organization working with women, children, and rural communities in Côte d’Ivoire. AME is responsible for the personal data collected through this site.

Registration number and head office address — to be provided.

The information we collect

We collect as little as possible. Depending on how you use the site, this may include:

• Contact details you choose to send us — your name, email address, optional phone number, and the content of your message when you use the contact form. The form opens your own email application, so your message travels through your email provider, not through our servers.
• Your language preference (English or French), stored in your browser so the site remembers your choice.
• Your cookie choice (essential only, all, or declined), stored in your browser so we don’t ask you again on every visit.
• Technical logs kept by our hosting provider (such as IP address, browser type, and pages requested) for security and troubleshooting. These are not used to identify you.

How we use your information

We use the information above only to:

• Reply to your questions, partnership offers, volunteer or membership inquiries, and project support messages.
• Remember your language and cookie preferences between visits.
• Keep the website secure and working properly.
• If — and only if — you accept optional cookies: understand how visitors use the site (which pages are visited, approximate region) so we can improve it.

Cookies and tracking

This site uses a small number of browser storage entries, split into two categories:

• Essential (always on): your language preference and your cookie choice. The site cannot remember you without these, and they are never used for tracking.
• Optional analytics (only with your consent): if you choose “Accept all”, we may measure visits and page views to improve the site. If you choose “Essential only” or “Decline”, no analytics or tracking of any kind is activated.

You can change your choice at any time by clearing this site’s data in your browser settings; the cookie banner will appear again on your next visit.

Who we share your information with

We never sell or rent your personal information. Your message reaches us by email and is only read by the AME team members who handle it. Our website hosting provider processes technical data on our behalf under its own obligations. We may disclose information only if the law requires it.

International transfers

Our website is hosted on infrastructure that may be located outside Côte d’Ivoire or your country of residence. By using the site, you understand that technical data may transit through these servers.

How long we keep your information

Email correspondence related to an inquiry is kept for up to 24 months, unless our exchange becomes an ongoing relationship (volunteering, membership, partnership), in which case we keep it for the duration of that relationship. Browser preferences remain on your device until you clear them.

Security

We apply reasonable technical and organizational measures to protect the information we hold. No method of transmission over the internet is completely secure, so we encourage you not to include sensitive information in your messages.

Your rights

You may request access to, correction of, or deletion of your personal data at any time, and you may withdraw any consent you have given. To exercise these rights, write to us at the address below. We will do our best to respond within 30 days.

Children

Although our mission concerns children, this website is intended for adults (supporters, partners, volunteers). We do not knowingly collect personal data from children through this site. Please do not send us information about a child without first contacting us directly.

Changes to this policy

We may update this policy as the site evolves. The date at the top of the page shows the latest version. Significant changes will be announced on the site.